@airfrance In my case, I lost two travel days and missed ground transportation that couldn’t be refunded because of this consistent pattern. I can understand why your Customer Care departament might need time to fix this issue, since it seems to happen often.

In my case, I lost two travel days and missed ground transportation that couldn’t be refunded because of this consistent pattern. I can understand why your Customer Care departament might need time to fix this issue, since it seems to happen often.

— Michael Rogers, SJ (@mrogerssj) August 20, 2019

from Twitter https://twitter.com/mrogerssj